Returns & Refunds

We want you to be completely satisfied with your purchase from ABEERX. If you change your mind, we offer a straightforward return and refund policy in accordance with Kuwait Consumer Protection laws.

3-Day Return Policy

You have 3 days from the date of receiving your item to request a return or exchange.

Conditions for Returns

To be eligible for a return, your item must be in the same condition that you received it. Due to health and hygiene regulations, perfumes must be entirely unused, unopened, and in their original packaging with the protective seal perfectly intact.

Damaged or Incorrect Items

Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, please contact us immediately (within 12 hours of delivery) so we can evaluate the issue and arrange a free replacement.

Replacement process

Once your product is received and inspected, we will notify you of the approval. If approved, your same product will be processed back to your address within next 24-48 hours.

How to Initiate a Return

To start a return, please contact us via WhatsApp or phone at +965 98521807, or visit our store at Al-Mubarakiyah, Kuwait City.